Privacy Policy

Introduction

This Privacy Policy explains how Whizpro handles the personal information of users of the Whizpro. The Whizpro is provided to you under a commercial arrangement with the company that granted you access to the app (referred to as “Company”).

Acceptance of This Policy

By using the Whizpro, you agree to the collection and use of your information as described in this policy.

Definitions

• “We,” “us,” or “our” refers to Champion Services PTY LTD / Trading as Whizpro.
• “You” or “your” refers to the user of the Whizpro.
• “Whizpro” refers to our ERP software application and mobile phone application and related services available after you complete the registration process.
• “Site” refers to our website at app.whizpro.com.au
• “Personal Information” is defined by the Privacy Act 1988 (Cth) (the Act). It includes any information that can identify you personally, such as your name and contact details.

Information We Collect

We collect Personal Information from users of the Whizpro. This may include:

• Name
• Email address
• Telephone number
• Photograph
• Any additional information you provide directly through the Whizpro or indirectly through its use

Collection of Information

We collect your Personal Information during registration and as you use the Whizpro. This includes interactions with other users and data from third-party services (e.g., payment providers and web analytics). We also use cookies and other technologies to track your navigation within the Whizpro.

Use of Personal Information

We use your Personal Information to:

• Operate and manage the Whizpro, including identity verification, transaction processing, and support.
• Customize and personalize your experience, including advertising.
• Update you on operational news, security updates, and disruptions.
• Provide requested information or marketing details about our products and services.
• Conduct technical analysis to improve the Site and the Whizpro.
• Monitor activity to identify fraud and ensure compliance with terms and conditions.
• Manage user relationships and respond to feedback or survey participation.
• Send information about our services or those of our commercial partners (with opt-out options).
• Handle legal, operational, and administrative matters.

Protection of Information

We employ reasonable measures to protect your Personal Information from loss, misuse, unauthorized access, or destruction. This includes using firewalls, password protection, and secure servers. If you request access to your information, we will verify your identity.

Our authorized staff and contractors who may access your information are bound by confidentiality agreements. If you suspect any misuse or unauthorized access to your information, please contact us immediately.

Disclosure to Third Parties

We may disclose your information to third parties when necessary to operate the Whizpro, comply with legal obligations, or with your consent. This includes payment processing and adherence to our Terms and Conditions at https://www.Whizpro.com/terms-and-conditions.

Servers and Domain

Whizpro is hosted on servers and domains located in Australia. While these Australian-based services adhere to their own policies regarding information storage and sharing, which may be beyond our direct control, we are committed to ensuring that these parties align with Australian Privacy Principles (APPs). Although we strive to maintain robust protection, please be aware that the level of privacy assurance might not be as comprehensive as if all data were managed solely within our servers.

Accessing and Updating Your Information

You can access and update some of your information by logging into your account on the Whizpro. For additional access or correction requests, email us at support@Whizpro.com.au

Policy Updates

We may update this policy to reflect changes in legal requirements or our privacy practices. Updated policies will be effective immediately upon posting. We will make reasonable efforts to notify you of significant changes. Continued use of the Whizpro after updates signifies your acceptance of the new terms.

Third Party Use and Access

Whizpro is a software platform that is utilized by various businesses and those businesses use Whizpro to input and access information. Some of the information that other businesses add might be sensitive and personal information.  We do not control how these businesses manage or share information within their own systems.

If you believe that your personal or sensitive information has been disclosed by a user of Whizpro who may have shared their login details with a third party, or if you suspect that your information has been improperly accessed or used by a third party, please contact the specific user or business to whom you provided your information directly.

For any concerns or further assistance, we advise reaching out to the business or user who has access to your information. They are in the best position to address your issues and provide support related to your personal information.

Contact Us

For questions about your information, our privacy policy, or to make a complaint, contact us:

• Email: support@Whizpro.com
• Mail: 5/15 Pattie St, Cannington WA 6107
• Phone: +61 08 6150 2813

If we do not resolve your complaint within 30 days, you may refer it to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.